Trusted shipping Easy returns Secure shopping
SMS Help Center

Welcome to the SMS Help Center for Cartnear.com. Below, you'll find information on how to manage your SMS preferences, get assistance, and stay informed about your transactional messages.

Need Assistance?

If you have questions or require support regarding the SMS messages you receive, here’s how you can contact us:

  • Email: support@cartnear.com
  • Phone: +1 210-633-7644
How to Use SMS Keywords

Cartnear.com supports the following SMS keywords for easy management of your preferences:

HELP
  • Send HELP to the SMS number you received messages from.
  • You will receive a reply with instructions on how to contact us or access support.
  • Example reply: "Cartnear.com Support: For assistance, email support@cartnear.com or visit www.cartnear.com/sms_help. Msg & data rates may apply."
STOP
  • Send STOP to the SMS number to unsubscribe from future messages.
  • You will receive a confirmation that you have been unsubscribed.
  • Example reply: "You have successfully unsubscribed from Cartnear.com SMS updates. You will no longer receive texts. For help, visit www.cartnear.com/sms_help"
Frequently Asked Questions (FAQs)

1. Why am I receiving text messages from Cartnear.com?

You are receiving messages because you opted in to receive transactional updates when registering on our website or placing an order.

2. Can I opt out of SMS notifications?

Yes, you can opt out at any time by replying STOP to any message you receive. You’ll no longer receive SMS updates.

3. Will I be charged for SMS messages?

Cartnear.com does not charge for SMS messages, but standard messaging and data rates from your carrier may apply.