Important Notices: Be sure the working temperature is above 032) because the motorized arms would not open/close below
0. If your living area is cold, we suggest you warm up the holder from hot air blowing on it from the vent before using the holder. Please plug the cable into the QC 3.0 car charger to ensure that the motor have enough electricity when you clamp or release the phone, or the clamping arms don't move.
About the car charger: Please Plug the cable into QC 2.0 / 3.0 car charger to ensure fast charging; Non-QC car charger, 2.4A car charger or USB Port don't support fast charging and supply enough power to this device. Package comes with 4.92FT / 1.5M Micro USB Cable, but Car Cigar Lighter are not included.
About the Phone case: Please remove Uneven or rugged case, metal ring holder, metal attachments and credit cards for optimal charging. Be sure your phone case is NOT thicker than 4mm ( 0.16 inches). About the
Charging Coil alignment: Please adjust the bottom bracket to make the phone at the charging Inductive center. It will fail to charge if placed improperly.
Preventing your phone from overheating: We suggest you close Apps to reduce power consumtion and turn off phone screen during charging. Red Light Means Unable to
Charge: 1) Please adjust the telescope tray to align; 2) the case isn't compatible with charging; 3) plug the cable into the QC 2.0 / 3.0 Car Charger.