Sony VAIO VPCEE31FX NEW 15.6 HD Glossy Laptop LED LCD Screen/Display

Please let us know if you have any question. If you are not sure this is the correct item for your system, please provide following information to us: 1. Model number 2. Serial number 3. Reason for replacement/repair ( by providing this information to us, we can test and inspect the item before we ship it out to prevent return issue.) SHIPPING: We provide standard ground shipping, express shipment is available when you check out. Shipping is not refundable in any case. As you know, our product is very fragile, under some circumstance, if you received damaged/cracked screen, please follow below steps: 1. All damage/cracked issue needs to be reported within 7 days after item arrived. 2. Take picture of damaged item and picture of box 3. Keep ALL packing material, box and screen, courier will pick up damaged package for inspection. 4. Please let us know if you need replacement or credit refund, once we received pictures of damage box and item, we will process as you requested. Warranty & Return Policy: Period: 90 days Covers: manufacture defect **Please note if we find any physical defects caused by customer, warranty will be voided, no replacement or credit will be issued. Please contact us if you have any issue with the item you received, if a returned request is needed, we will issue you a RMA number, return shipping needs to be prepaid by customer. **Warranty will be void if return item is damaged, therefor we ask you please pack your return item well with original package to prevent shipping damage. Please feel free to contact us with any concern or issue. We thank you for your business and support!!