Lessons from the Mouse - by Dennis Snow (Hardcover)

Number of Pages: 137
Genre: Business + Money Management
Sub-Genre: Customer Relations
Format: Hardcover
Publisher: Snow & Associates, Inc.
Age Range: Adult
Author: Dennis Snow
Language: English

About the Book

Outlines ten practical principles for increasing the effectiveness of any business organization, based on the author's years at Disney World.

Book Synopsis

What can you learn from a mouse? When that mouse has been delighting and entertaining hundreds of millions of people for decades - it turns out there is plenty to learn. Dennis Snow's Lessons From the Mouse provides ten no-nonsense, practical principles that anyone, anywhere can apply. He entertains while he educates with chapters like 'What Time is the 3:00 Parade?' Is Not a Stupid Question.The mouse is very candid here - no Disney pixie dust blinds the reader. Backstage snafus, onstage errors, and occasional chaos emerge in all their drama, humor, or irony. At its heart, though, Lessons From the Mouse presents ten lessons that guide readers in applying excellence in their own organizations, careers, and lives. Whether being used as a tool for increased organizational effectiveness or a pocket guide for the college grad or new entrepreneur, Lessons From the Mouse offers timeless, straightforward advice.

About the Author

Dennis Snow spent twenty-years working for the mouse at Walt Disney World. Starting his career at 20,000 Leagues Under the Sea, moving into managing various operating areas. He taught corporate philosophy and business practices at Disney University. Now a full-time speaker, trainer, consultant and author, Dennis helps organizations achieve goals in the areas of customer service, employee engagement, and leadership.